COUNTERTOPSTOFLOORS
Effective Date: June 1, 2026 Last Updated: June 1, 2026
1. 📋 INTRODUCTION
Welcome to COUNTERTOPSTOFLOORS (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website COUNTERTOPSTOFLOORS, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the “Site”).
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our Site immediately.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of any updates.
2. 📥 INFORMATION WE COLLECT
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
2.1 Personal Data You Provide to Us
When you voluntarily provide information to us — such as when you:
- Fill out a contact form or free estimate request
- Call or email us directly
- Subscribe to our newsletter or updates
- Place an order or request a quote
…we may collect the following personally identifiable information:
- ✅ Full Name
- ✅ Home Address (for installation estimates)
- ✅ Email Address
- ✅ Phone Number
- ✅ ZIP Code / City
- ✅ Payment Information (if applicable, processed through secure third-party processors)
- ✅ Project Details (type of flooring, countertop preferences, room measurements, etc.)
2.2 Information Collected Automatically
When you visit COUNTERTOPSTOFLOORS, certain information may be collected automatically by our systems, including:
- ✅ IP Address
- ✅ Browser Type and Version
- ✅ Operating System
- ✅ Pages Visited and Time Spent
- ✅ Referring Website or URL
- ✅ Geographic Location (City/State level only)
- ✅ Device Type (desktop, mobile, tablet)
This data is collected through the use of cookies, web beacons, pixels, and similar tracking technologies.
2.3 Information From Third Parties
We may receive information about you from third-party sources such as:
- Google Analytics — website traffic and behavior tracking
- Google Business Profile — review and location data
- Social Media Platforms — if you interact with us on Facebook, Instagram, or other platforms
- Advertising Partners — such as Google Ads
3. 🍪 COOKIES AND TRACKING TECHNOLOGIES
COUNTERTOPSTOFLOORS uses cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files placed on your device when you visit a website.
Types of Cookies We Use:
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the website to function properly |
| Analytics Cookies | Help us understand how visitors use our site |
| Marketing Cookies | Used to show you relevant ads on other platforms |
| Preference Cookies | Remember your settings and preferences |
You may choose to disable cookies through your browser settings at any time. However, please note that disabling certain cookies may affect the functionality of our Site.
4. 🎯 HOW WE USE YOUR INFORMATION
We use the information we collect for the following legitimate business purposes:
- ✅ To respond to your inquiries and provide free estimates
- ✅ To process and fulfill orders or service requests
- ✅ To contact you regarding your project, appointment, or installation
- ✅ To send you marketing communications (only with your consent)
- ✅ To improve our website and user experience
- ✅ To analyze website traffic and visitor behavior
- ✅ To comply with legal obligations and resolve disputes
- ✅ To prevent fraudulent activity and protect our business
- ✅ To send administrative information such as confirmations and receipts
- ✅ To run targeted advertising campaigns through Google and social media platforms
We will never sell your personal information to any third party for their own marketing purposes. Period. ❌
5. 🤝 HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or rent your personal information to outside parties. However, we may share your information in the following limited circumstances:
5.1 Service Providers
We may share your information with trusted third-party vendors who assist us in operating our website and conducting our business, including:
- Web hosting providers
- Payment processors (e.g., Stripe, Square, PayPal)
- Email marketing platforms (e.g., Mailchimp)
- Analytics providers (e.g., Google Analytics)
- Advertising platforms (e.g., Google Ads, Facebook Ads)
All third-party service providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests such as:
- A court order
- A subpoena
- A government agency request
- To protect the rights and safety of our company, customers, or the public
5.3 Business Transfers
In the event that COUNTERTOPSTOFLOORS is acquired, merged with, or sold to another company, your personal information may be transferred as part of that transaction. You will be notified of any such change via email or a prominent notice on our website.
6. 🔒 HOW WE PROTECT YOUR INFORMATION
We take the security of your personal information very seriously. We implement a variety of industry-standard security measures to protect your data, including:
- ✅ SSL Encryption (HTTPS) — All data transmitted through our site is encrypted
- ✅ Secure Servers — Your data is stored on protected, access-restricted servers
- ✅ Limited Access — Only authorized personnel can access your personal information
- ✅ Regular Security Audits — We regularly review our systems for vulnerabilities
- ✅ No Storage of Full Payment Data — Payment information is handled by PCI-compliant processors
However, please be aware that no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
7. 👤 YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights regarding your personal data:
7.1 For All Users:
- ✅ Right to Know — You may request to know what personal data we hold about you
- ✅ Right to Correct — You may request that we correct inaccurate information
- ✅ Right to Delete — You may request that we delete your personal data
- ✅ Right to Opt-Out — You may opt out of marketing communications at any time
7.2 For Michigan Residents:
As a resident of the State of Michigan, you are protected under applicable Michigan privacy and consumer protection laws. We respect and honor those rights and will respond to any privacy-related requests within 30 days of receipt.
7.3 For California Residents (CCPA):
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information is collected, used, shared, or sold
- The right to delete personal information held by businesses
- The right to opt-out of the sale of personal information
- The right to non-discrimination for exercising your CCPA rights
To exercise any of your rights, please contact us using the information provided in Section 11 of this policy.
8. 📧 EMAIL COMMUNICATIONS & MARKETING
If you have opted in to receive marketing emails from COUNTERTOPSTOFLOORS, you may receive:
- Special offers and promotions
- Seasonal discounts on flooring and countertops
- Company news and updates
- Project tips and home improvement advice
You may unsubscribe at any time by:
- Clicking the “Unsubscribe” link at the bottom of any marketing email
- Emailing us directly at info@CountertopsToFloors.com
We will process your unsubscribe request within 10 business days.
9. 🔗 THIRD-PARTY LINKS
Our website may contain links to third-party websites, including:
- Google Maps
- Social Media Platforms (Facebook, Instagram)
- Review Platforms (Yelp, Houzz, Angi)
- Payment Processors
Please note that we have no control over the content or privacy practices of these external websites. We strongly encourage you to review the privacy policies of any third-party sites you visit. COUNTERTOPSTOFLOORS is not responsible for the privacy practices or content of any third-party websites.
10. 👶 CHILDREN’S PRIVACY
COUNTERTOPSTOFLOORS is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately at info@CountertopsToFloors.com and we will take steps to delete such information from our records.
This policy is also in compliance with the Children’s Online Privacy Protection Act (COPPA).
11. 📞 HOW TO CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us using any of the following methods:
COUNTERTOPSTOFLOORS 📍 Dearborn Heights, MI 48127 📞 Phone: (734) XXX-XXXX 📧 Email: info@CountertopsToFloors.com 💻 Website: COUNTERTOPSTOFLOORS
We will respond to all privacy-related inquiries within 30 business days.
12. ✅ ACCEPTANCE OF THIS POLICY
By using COUNTERTOPSTOFLOORS, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This Privacy Policy was prepared for COUNTERTOPSTOFLOORS and is intended to serve as a general privacy framework for a small local business website operating in Dearborn Heights, Michigan.
⚖️ Important Legal Disclaimer:
Please Note: While this Privacy Policy has been written in a professional legal format, it is strongly recommended that you have a licensed attorney review and customize this document for your specific business operations before publishing it to your website. Laws vary by state and business type, and a qualified legal professional can ensure your policy is fully compliant with all applicable federal and state regulations including CCPA, COPPA, CAN-SPAM, and Michigan Consumer Protection Laws.